Join us this Monday, October 7th, at 11:00 am in Ives Squared at the Ives Memorial Library as the New Haven Free Public Library (NHFPL) hosts the Regional Digital Navigator Kick-off! This event marks the official launch of our regional partnership to provide expanded computer and technology assistance in the form of a Digital Navigator in communities throughout the state of CT, supported by an Institute of Museum and Library Services (IMLS) grant in collaboration with the State Library.
What is a Digital Navigator?
According to the National Alliance of Digital Navigators, they are "trusted guides who assist community members with ongoing, individualized support for accessing affordable and appropriate connectivity, devices, and digital skills."
The Digital Navigators provided through the State Regional Hub are trained team members who specialize in offering personalized help with all kinds of technology, from computers and tablets to online tools and services.
How does this benefit our community?
While NHFPL staff already assist patrons with their tech needs, they also juggle many other responsibilities including general reference, collection development, and programming. The Digital Navigator program allows us to offer a dedicated team member solely focused on providing individualized tech support, whether at the Library or out in the community. Plus, participants who commit to working with a Digital Navigator for multiple sessions may be eligible to receive a free laptop or tablet of their own to keep!
We are thrilled to host this kick-off, especially as it coincides with the start of Digital Inclusion Week 2024. We’re looking forward to welcoming our partners from Bridgeport, Hamden, Naugatuck, Derby Neck, West Haven, and Woodbridge, along with Mayor Elicker and local elected officials.
Meet Our New Haven Digital Navigator
Help us spread the word about Hugh-John Dunkley, New Haven's very own Digital Navigator! A recent graduate in Computer Science from the University of New Haven, Hugh-John is available to meet with clients at the library or anywhere in the community—coffee shops, community centers, and colleges (just not private homes). Bilingual support is available in English, Spanish, and Arabic. He is available in New Haven on Wednesdays and Thursdays, by appointment.
Learn more about the program here.
How can a Digital Navigator help me?
Our Digital Navigators assist with job applications, résumé building, basic Microsoft and Windows skills, email setup, learning how to use computer programs, navigating MyChart, college applications, and distance learning tools. They can also help with any type of digital device beyond just PCs and tablets.
Celebrate Digital Inclusion Week with Us!
Digital Inclusion Week highlights the importance of bridging the digital divide. For many, access to technology is a barrier to career mobility, applying for benefits, or accessing education or healthcare resources. Digital equity is key to ensuring everyone can use digital tools confidently and effectively.
Here are some exciting programs happening systemwide during Digital Inclusion Week:
Resume and Tech Support with Yale Undergraduate Prison Project (YUPP)** at Ives on 10/5
Introduction to Computer Literacy Series** in partnership with CfAL starting 10/7 at Ives (three-part series)
Digital Navigator Introduction and Cyber Security Awareness** for local senior centers on 10/10 at Ives
Remember, NHFPL also lends free hotspots and Chromebooks to help extend access beyond the Library walls.
Let's work together to build a digitally inclusive community!
