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United Way of Greater New Haven
JOB TITLE: Communications Manager
DEPARTMENT: Communications
REPORTS TO: Communications Director
SUMMARY
United Way of Greater New Haven brings people and organizations together to create solutions to Greater New Haven’s most pressing challenges in the areas of Education, Health, and Financial Stability. We tackle issues that cannot be solved by any one group working alone. The Communications Manager is responsible for the success of projects as assigned in the areas of communications, administrative, website, social media, materials production, media relations, resource development, and community engagement.
SKILLS/CHARACTERISTICS
Effective communicator
Team player
Creative
Self starter
Tech savvy
Possess strong people skills
Ability to read an audience
Ability to persuade others to take action
COMMUNICATIONS
Plan, develop, and implement integrated marketing strategies, creative designs, and marketing efforts, both internally and externally
Translate complex community challenges and United Way solutions into relatable and compelling messages, stories, print and digital collateral to help connect stakeholders with United Way’s mission and impact
Manage all UWGNH contact lists
Identify and implement strategies to grow targeted communications
Produce and review communications content
Manage communications schedule and data
Gather and develop stories for use in marketing initiatives
Work with Communications Director and Workplace Campaigns Director to brainstorm yearly campaign theme and strategically brand and distribute cohesive campaign messaging
Assist in approving and managing contractors working for the Communications Department
Proofread and copyedit all communications for accuracy and visual appeal
ADMINISTRATIVE
Track communications expenses and work with the Communications Department to develop the Communications Department budget each fiscal year
Report monthly on the current balance of the Communications Department budget
Make recommendations on cost saving opportunities
Process purchase orders for the Communications Department
Work with Finance Department to communicate and fulfill payment to contractors and organizations working for the Communications Department
Track impressions for companies and organizations that sponsor our organization’s marketing work
WEBSITE
Approve and publish stories to website
Identify and implement new ideas for our website to optimize user experience
SOCIAL MEDIA
Use technology to reach and educate stakeholders by using social media
Create content for Facebook, Twitter, and Instagram
Manage all email and social media messaging from the organization.
MATERIALS
Work with staff to manage the design and layout of marketing and communications materials
Manage production of creative projects including but not limited to ads, brochures, flyers, campaign collateral, annual solicitation letters, and annual report
MEDIA RELATIONS
Coordinate media coverage of events
Organize news conferences
Maintain current media contact list
Research, write, and send effective media alerts and press releases
Cultivate and maintain favorable media relations
RESOURCE DEVELOPMENT
Identify new ways to drive and generate revenue
Identify strategies and opportunities to best engage donors
Create and implement account plans for key workplace campaigns, serving as the lead staff for multiple workplace accounts
COMMUNITY ENGAGEMENT
Supervise planning of events
Assist in strategic positioning of the organization through event sponsorships
Work closely with Communications Director to develop a strategic volunteerism plan that supports the larger strategic communications plan
Maintain positive relationships with government, nonprofit and business leaders in the community
Represent United Way of Greater New Haven at public events and activities
Support and attend the organization’s key volunteer projects such as Read Across America Day, Comcast Cares Day, and Kindergarten Canvass
Support all other volunteer activities for the organization
Represent United Way in community initiatives and at community events as assigned
Develop strategy around engagement opportunities and communication of our work
Manage sponsorship program benefits
APPLICATION PROCEDURE
Interested candidates should submit a letter of interest, resume, and contact information for three references to employment@uwgnh.org. No phone calls, please. All applications are treated confidentially. Please include in your email subject line: “Communications Manager” Deadline for applying is October 31, 2016.
**United Way of Greater New Haven is an equal opportunity employer.**
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