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To Connecticut Legislators and Governor Malloy:
April 29, 2016

Urging You Not to Cut Long Term Services and Supports

The proposed cuts to nursing home rates and other long term services and supports funding will damage the network of services for aging adults and it will upset our state’s rebalancing effort.

The newly proposed budget plans to cut over $21.4 million in state and the federal match funding for long term services and supports. A $10.5 million cut to nursing home rates, a $10.5 million cut to home care medication administration funding, and a $400,000 cut to the state funded CT Home Care Program for Elders.

These cuts will be particularly detrimental to the thousands of older Connecticut residents who live at or below the federal poverty level of $11,800 a year. In fact, being a woman, a person of color, or a person in poor health increases the odds of poverty. Leadership in Connecticut must seek to combat elder poverty by promoting better access to affordable services and not vote for these cuts.

This will be extremely detrimental to Mary Wade, to the seniors being served by our services and programs, as well as individuals we employ. Mary Wade provides Home Care Services, Community Navigator, Medical and Social Transportation, Medical Model Adult Day Health Care, Residential Care, Skilled Nursing Care, including Short Term Rehab and Hospice Services.

I urge you to support the state’s rebalancing effort and to oppose the cuts to long term services and supports.

Sincerely, 
David V. Hunter
Chief Executive Officer
Mary Wade Home13358891680?profile=original

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Image Source: Eli Whitney Museum.

Eli Whitney is most often remembered as the inventor of the cotton gin and a proponent of interchangeable parts, the manufacturing standard that helped usher in the Industrial Revolution. Less well known, though critical to his success as a manufacturer, is how he taught his workers how to craft tools and other artisan skills needed for his factories. Today, this legacy of workshop education is carried on by the Eli Whitney Museum. 

For more than 30 years, the Eli Whitney Museum has been a place for young people to build, tinker, and experiment. A wide range of programs are offered for students after school and during vacations, and the apprentice program for high schoolers has been an incubator for high-achieving designers, builders, and computer engineers. 

“Education happens both inside and outside the classroom, and it turns out many people are more adept at learning in the workshop than with books,” said Executive Director Bill Brown. “In classrooms learning is directed by an expert. But in the real world there are a lot of circumstances where no one is there telling you the answers and you have to figure out how to solve problems on your own. We happen to like good learners.” Read more.

On Thursday, April 28, The Eli Whitney celebrates this year's submissions to The Leonardo Project, an annual benefit for the museum. Tickets are $75 per person at the door or you may call 203.777.1833 to pay by credit card ahead of time.

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Taking Care of Cats

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A feral cat colony Photo courtesy of The Greater New Haven Cat Project

Sometimes the best of intentions leads to the problem of cat overpopulation. A person finds a hungry cat and decides to rescue it. Then another kitty shows up to the door and is taken in as well. If they are different sexes and not spayed or neutered, a new litter can arrive in just two or three months. Because females can go into heat as young as four-months old, owners who don’t alter their cats can quickly be overwhelmed.

Educating people to avoid such scenarios is part of The Greater New Haven Cat Project’s mission to control cat overpopulation. Run by an all-volunteer network of cat lovers since 1996, the organization also spays or neuters about 500 abandoned and feral cats and facilitates 100 adoptions yearly. Read more here.

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Nonprofit Board Study of 2015 #NonprofitBoards

According to the 2015 study on nonprofit boards compiled by David F. Larcker, Nicholas E. Donatiello, Bill Meehan, Brian Tayan, "Many nonprofit boards need significant improvement. Directors lack sufficient skills, resources, and experience to meet the needs of most nonprofit organizations. Over a quarter of nonprofit directors do not have a deep understanding of the mission and strategy of their organization. Most boards lack formal governance structure and process, and nearly a third are dissatisfied with the board’s ability to evaluate organizational performance. A majority do not believe their fellow board members are very experienced or engaged in their work. The authors outline and recommend practices that nonprofits need to incorporate to improve success." It's not a pretty picture painted by this study. But the research team offers the following recommendations:

Ensure your organization’s mission is focused and its skills and resources are well-aligned with it.

Ensure your mission is understood and embraced by the board, management, and other key stakeholders.
Establish explicit goals and strategies directly tied to achieving your mission.
Develop rigorous performance metrics that reflect those goals and strategies.
Hold the executive director accountable for meeting those performance metrics and evaluate his or her performance with a sound, objective process.
Compose your board with individuals with the skills, resources, generosity, diversity, and dedication that address the needs of the organization. This includes ensuring that there is a small group of committed and cohesive leaders.
Define explicitly the roles and responsibilities of board members to best leverage their leadership, time, and resources.
Establish well-defined board, committee, and ad-hoc processes that reflect your organization’s needs and context and ensure optimal handling of key decisions and responsibilities.
Regularly review and assess each board member’s leadership contributions as well as the board’s overall performance. This includes ensuring that board members view their time as well spent.

I suppose....

Here's a link to the study: http://pacscenter.stanford.edu/wp-content/uploads/2016/04/2015-Survey-on-Board-of-Directors-of-Nonprofit-Organizations_Meehan.pdf

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Welcoming Every Child

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After listening to a story, children work on a related craft project. Photo Credit Matthew Higbee

The Connecticut Children’s Museum makes accessibility, in the broadest sense of the term, its highest priority. The exhibit rooms are designed to stimulate the unique interests and abilities of every child. There is a music room, a nature room with a glass enclosed beehive, a room with puzzles and logic games, rooms for reading and rooms for playing make believe. 

Physically, the museum makes a special effort to accommodate children with special needs. All furnishings are compliant with American with Disabilities Act standards for children and all signs are duplicated in braille.

In addition, children of various backgrounds and income levels are brought to the museum on field trips, opportunities created through partnerships with schools and early childhood programs. 

“What is most important for us is that every child can come here, and that we are ready for them when they come,” said Director Sandra Malmquist. Read more here.

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Nonprofit Board Obligations

Four obligations: this is what my associate Jeff Wilcox ((Jeffrey R. Wilcox, CFRE, is president and chief executive officer of The Third Sector Company, Inc.) contends are the simple parameters a nonprofit board should follow to be great.

The first obligation is guaranteeing to the community that a resilient organization is at work on its behalf. Fiduciary accountability is just the beginning. Community equity runs a close second. A vote of no confidence in an organization and its leadership can send an organization down in flames while there’s still money in the bank.

The second obligation is making sure an efficient and defined infrastructure of paid and unpaid people are working towards defined results to benefit the community. An organization’s picture of success, whether an annual or multi-year set of stated deliverables, requires a structure that operates within clear policies; and, each element of the structure, including the board, has performance measures to contribute to the organization’s success in accountable ways.

The third obligation is making sure the organization is evolving with the community it serves. The duty is relevance. Not resting on the laurels of the past, integrating technology and new methodologies, stopping old and stale programs, collaborating with competitors, and making sure the faces of the organization resemble the faces of the community being served are just the starting places for demonstrating relevance in a changing world.

The fourth obligation is assuring sustainable human talent and financial resources are in the pipeline at all times for the next generation to carry on. Term limits; a robust leadership development strategy for volunteers, staff and board; a commitment to succession; and clear methodologies, strategies and expectations for everyone to have a defined role in stewarding the financial contributions from the community creates an insurance policy and investment portfolio to face the future.

I think Jeff has done a good job of translating how a board's can live its fiduciary duties (care, loyalty and obedience) while adding some of the dimensions to how these duties are executed (policy, planning and evaluation). Obligations? Maybe if understood as executing the fiduciary duties.

The balance of this article is found here: http://thirdsectorcompany.com/wp-content/uploads/2015/11/LBBJ-Column-145-The-ABCs-of-Great-Boards.pdf

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New Haven’s Mary Wade Home, at 150 years, continues to expand mission

‘The people here are like family’

NEW HAVEN >> Millie Sullivan is 95 years old, uses a wheelchair after having suffered a stroke, has some hearing loss and is president of the Resident Council of the Mary Wade Home.

It’s people like Sullivan, who previously lived in New Haven, who exemplify the resident-centered focus of the assisted-living facility in the city’s Fair Haven neighborhood, which is celebrating its 150th anniversary this year.

“I listen to any of their gripes and then report it to the department whether it’s complimentary or negative and I ask for ideas,” said Sullivan, who has lived at Mary Wade for two years in the 94-bed Kimberly skilled-nursing section.

While any group will have some complainers, they don’t number many at the Mary Wade Home, where the staff attempts to meet each resident’s individual needs and desires. They’re “very nice, they’re very pleasant; they make it really feel like home because they have activities in the morning, in the afternoon and in the evening, so we’re kept busy,” said Sullivan.

Marian Lemley, 88, who moved to Mary Wade’s Boardman assisted-living facility from West Haven, hasn’t slowed down since she arrived nine years ago. She’s a member of the Chatham Square Neighborhood Association and has tutored children in a Fair Haven homework club.

“What we do is make sure that they’re doing their homework rather than running around the neighborhood,” she said.

“I have a very strong commitment to it,” Lemley said of Mary Wade and its role in New Haven. “Honey, if I didn’t like it, I would have moved out a week after I moved in!”

Lemley, who just became a great-grandmother for the first time, helps sell tickets to events such as the Christmas bazaar and is engaged in a variety of ways.

“Whatever comes along and needs doing I do,” she said.

She’ll visit with new residents who may have questions or be a little confused about the transition from what may have been a longtime home.

“Basically the people that are here are family. Absolutely. I say that with no reservation at all,” Lemley said. “They’re always willing to go the extra mile.”

So is Lemley. “For a couple years I was Miss Mary Wade” for the annual neighborhood parade, “dressed up in the costume and the whole bit,” she said.

Mary Wade was the sister of Lucy Boardman, one of the founders of the home in 1866, along with the wife of Eli Whitney and other prominent women of New Haven. They started the home originally for young women and children.

“The ladies represented all the churches of the New Haven community” Hunter said.

Later, the home served only elderly women; the first men didn’t arrive until the 1980s, which “caused a little bit of controversy” with a few residents, according to Chief Executive Officer David Hunter, who arrived at Mary Wade as administrator 35 years ago. The skilled-nursing center was added in 1989 and in 1993 the Mary Wade Home launched an adult day center, which draws elders from all over Greater New Haven.

“That became so successful we built an addition to that in 2000,” Hunter said.

Hunter is as focused on his staff members as he is on the residents.

“Providing quality jobs to people in the area has always been, for me, important,” he said. “We have a very strong scholarship program. We help a lot of people. Even though we do a lot for senior care, we do a lot for people in this area.”

Since the 1990s, the home has bought houses in the vicinity, which it rehabilitated as affordable housing. Some staff members live in those houses.

As head of an elder-care residence, Hunter has seen many residents finish out their lives at Mary Wade. “To me there’s a hallowedness about this land and this building,” he said. “And to me it’s an honor to be the steward of it.”

Laurene Ortowski, director of dietary services, has been with the Mary Wade Home for 33 years.

“I learned our culture by coming here as a young girl,” she said. “Our residents always came first. … The expectation was always high, our service of caring, the delivery of services, and it trickled down to every department.”

Ortowski told of buying special ingredients to make a porridge for a West Indian resident — who wasn’t happy until her third try — and of a new program in which a choice of meals are brought to the residents by the dining staff. “Our residents get to choose their selection right from the cart,” Ortowski said. “We get to spend time with our residents.

The attitude is, “We’re a guest in their home and we work for them,” she said. Never before “did I ever work for a place where the residents and the staff always came first.”

“I love it here. It’s my second family,” said Jessica Soto, a certified nurse’s aide and medical technician who has been on the staff for 14 years. “It’s my second family because I treat them as if they were my own grandparents and the staff is great to work with as well.”

“It’s not like an institution; it’s a home. We go way above and beyond to make sure it’s person-centered care,” said Rosanne Mondrone, community relations director, who also admits new residents. She started 19 years ago as a nurse in the skilled-nursing unit.

“If you’re not all on the same page, you don’t want to be here, because there’s a high level of expectation. … I think we’re very unique in the way we treat families, we treat people, we treat each other,” Mondrone said.

Tiffany Burnham is Mary Wade’s recreation director, responsible for planning most activities for residents. Besides traditional trips and entertainment, she has the help of a newfangled computer program that allows residents to Skype their great-grandchildren, watch vintage TV shows and commercials, listen to all kinds of music and take tai chi classes.

Called “It’s Never Too Late,” the system can be used on five computer terminals at the home and for groups on a large screen in the community room. It has multiple benefits, Burnham said.

Designed with seniors in mind, she said of the program, known as “IN2L,” “I would say connecting with not only families because it has a whole email capacity and Skype, but being connected with past interests.

“There’s also capacity for people who are unable to verbally communicate,” said Burnham.

The variety of music is especially helpful to connect with those who are unable to verbalize, she said.

“They’re staying connected with their life history,” said Kara Hunter, director of marketing and David Hunter’s daughter. “The things they loved, the things they were around.

“The grandchildren, the great-grandchildren are so computer-oriented, this really acts as a bridge,” Kara Hunter said. “It’s a really nice way to bridge all those interests together and give everyone something to do.”

Activities include trivia games and Family Feud. And there’s a spiritual section that includes a guided rosary.

Looking to the future, David Hunter said there are plans for a new building across Pine Street that will include a unit for residents with dementia, as well as apartments for singles or couples.

“We want to be a good neighbor in this Fair Haven residential area,” he said. “At the same time, we are compelled to grow and expand our mission to be of service to the growing number of senior citizens.”

As part of its 150th-anniversary celebration, the Mary Wade Home will hold its 11th annual wine dinner at 6 p.m. April 30 at the Omni New Haven Hotel. Tickets to the gala, which will feature Tuscan wines of Carpineta, are $200. For more information, go to www.marywade.org/events or contact Kara Hunter at khunter@marywade.org or 203-672-7813.

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Greetings!!

2016 Spring is bringing in another Walk For Autism. Come rain or shine it promises to be another great success for this coming year. There will music, food trucks, entertainment, bounce houses and so much more. It will be on Sunday, May 1st beginning at 9:30am at Choate Rosemary Hall Athletic Field Wallingford, CT.

If you need full information then please contact: Grand Apizza, 111 Grand Ave, New Haven @ 203/624.7646 either Lisa or George can give full and detailed information concerning this great event for Autism.

The website is: www.ctautismwalk.com.

Thank you and hoping you can join!!!!

Patricia Illingworth

Grove Street Cemetery

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By Anna Bisaro, New Haven Register

Photo Credit: Catherine Avalone — New Haven Register 

NEW HAVEN >> As Aly Tatchol Camara biked to the very edge of Criscuolo Park, fishing poles slung on his back, he found he would not be alone at Grape Vine Point this cold, March evening.

Two poles already rested on the stone wall, lines dropped into where the Mill and Quinnipiac rivers meet before emptying into Long Island Sound. A 13-year-old boy told Camara through his shivering that he hadn’t had any luck yet that night in catching anything. The boy said he was there to try to bring fish home to his family.

Just to the right of the poles was a sign from the state Department of Energy and Environmental Protectionwarning that if anyone spots raw sewage in the water, they are to call and report the sighting.

Combined sewer overflows, contaminated storm water runoff, lawn fertilizers and lingering chemicals from dozens of power and manufacturing plants are just some of the pollutants hurting Greater New Haven watersheds. All three rivers in Greater New Haven — West, Mill and Quinnipiac — are on theimpaired waters list of the U.S. Environmental Protection Agency.

While pollution limits activities like swimming and paddling in these rivers, it also poses a significant risk to those who consume fish from them. Thestate Department of Public Health advises that any fish caught from the Quinnipiac River should be consumed only once a month, due to the dangerous contaminants present in fish tissue. Blue crab from the Mill River should not be eaten at all, the department warns in its 2016 consumption guide.

Camara, 51, said it was still a little too early in the year to catch much, but he said he likes spending his summer evenings at the edge of Criscuolo Park. A native of West Africa, Camara has been in the United States since 1996, he said, and he now teaches African dance and drumming in New Haven.

He mostly fishes for sport, releasing much of what he gets, he said. Fishing in the evenings keeps him away from television and out of trouble, he said with a laugh.

“This is a place for us to spend time,” Camara said. “You meet a lot of friends here.”

CONTAMINATION THREATS

Based on the health advisories from the state health department for 2016, fish in the Quinnipiac may be contaminated with polychlorinated biphenyls, commonly referred to as PCBs. The recommendation that any species of fish caught in the river only be consumed once a month applies to both high-risk and low-risk groups.  Continue reading . . . 

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L-R Erika Vergara, Sister Doretta D’Albero, and Sister Mary Ellen Burns standing in front of their offices in Fair Haven.

In 1906, a small congregation of nuns from the Apostles of the Sacred Heart of Jesus left their home in Tuscany to perform missionary work in New Haven. The United States was in the midst of a great wave of European immigration, and the Sacred Heart sisters were called to help other newly arrived Italians in need. They took in orphans, taught sewing classes, provided religious instruction to children, and assisted new arrivals with the difficult transition of starting over in a strange place.

A century later, sisters from the Sacred Heart congregation are once again helping recent immigrants find stability in Greater New Haven. Located in the former convent of Saint Rose of Lima in Fair Haven, Apostle Immigrant Services offers legal assistance to immigrants trying to navigate the dizzyingly complex immigration system. The core of their work is resolving visa issues that risk breaking families apart or are preventing individuals who are stuck abroad from reuniting with families already in the United States. Many of the clients come from horrific war zones or countries with oppressive governments.

“The stories you hear make you think twice about ever criticizing or complaining about anything,” says Sister Doretta D’Albero, an accredited Bureau of Immigration Appeals representative with Apostle. Continue reading.

 

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The second election for student representatives to the Board of Education will be Thursday, April 7 and Friday, April 8 in all New Haven Public high schools across the district. Last year, several members of City Hall, the Board of Alders and the Board of Education volunteered to monitor the elections in the schools.

Volunteers are needed for the following roles:

          Election Day observers:  

           -- Stationed in each school to ensure that the process is going smoothly.

          -- Also need extra volunteers to help with actual election process (checking in students, etc) in the larger schools like Cross & Hillhouse

         -- Between the hours of 7:30am-2:30pm, for as many or as few hours as your availability allows

         Ballot Counters:

         -- Work with Committee to count paper ballots after elections close

         -- Begins at 3:00pm on Friday, April 8 and continues until counting has finished, for the duration of the count

If you can help out in any way, please contact Randy Goldson at nhpsstudentvoice@new-haven.k12,ct.us or 347-295-5931. Please let us know the capacity in which you are volunteering, your preferred school and/or role (if applicable) and the hours that you can commit on each day.

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Poetry at Grove Street Cemetery

A Much Happy Spring To All....

April if the month of Poetry. Today, I would to bring forward a writer residing at 22 Cypress Ave John William DeForest.

DeForest is well known for his writing genre The Great American Novel.

Or the more general movement of literature toward realism, and he also wrote poetry.

Born in Seymour (known as Humphreysville) he was the son of a very prosperous cotton manufacture. DeForest spent must of his time overseas writing and creating literature and poetry.

One of his most scholarly works is entitled The History of the Indians of Connecticut, from the Earliest known Period to 1850.  He served in the Civil War in the 12th Connecticut Volunteers. He is also praised for his work Miss Ravenel's Conversion from Secession to Loyalty. He was a contributor to The Altantic Monthly and other magazines.

Photo is from Wikipedia:

He died in 1906 from heart disease in New Haven.

All the best,

Patricia B. Illingworth 

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Nonprofit Board Strategic Planning

The Concord Leadership Group via Associations Now has completed their 2016 survey of 1000 CEOs, board members and others to provide some lessons about nonprofit strategic planning, CEO succession planning and other nonprofit matters. I would pose that 1000 responses is certainly worth a heads-up.

I must observe that the survey authors have a pretty negative feeling about the nonprofit sector (read their forward) and even their interpretation of the survey responses was pretty negative - more negative than even I generally believe. For instance, one result is I that 70% of nonprofits having strategic plans. This is great news!

And maybe it's just good marketing on the author's part,but I found the points for "why" strategic planning pretty good.

Specifically, for those who do strategic plans, they are:

More likely to collaborate with other nonprofits
More likely to have boards “open to taking calculated risks”
More likely to evaluate its CEO annually
More likely to have a process for measuring leadership effectiveness

These would indeed be great resulting outcomes from planning, presuming of course, these are actually results from strategic planning processes versus just values and beliefs shared in the survey.
WHAT GETS A BOARD TO SUPPORT STRATEGIC PLANNING?
BY MARK ATHITAKIS / MAR 28, 2016

A new study suggests that strategic planning remains a struggle for boards. A clearer picture of life without a strategic plan may help.

We don’t seem to be getting much better, as organizations, at strategic thinking.

That’s one of the main takeaways from the Concord Leadership Group’s “Nonprofit Sector Leadership Report,” a study by the nonprofit consultancy of more than 1,000 CEOs, board members, and other leaders. Some of the results echo familiar points: Nonprofits are weak at succession planning, for instance (only 77 percent have one, pretty good compared to other surveys), as well as CEO evaluation (only 61 percent of boards do it annually).

It’s not surprising, either, to see that so many organizations are weak at strategic planning as well. According to the survey, 29 percent reported not having a strategic plan, and 19 percent of those that said they do have a plan said it’s not written down.

Which must make those quarterly board-meeting prep sessions rife with intrigue.

“Problems are best expressed as real threats rather than specific solutions.

But one thing the survey does a good job of highlighting—in a way that isn’t often done—is finding the correlations between strategic planning and other measures of success for an organization. Those with a written strategic plan were:

More likely to collaborate with other nonprofits (83 vs. 76 percent)
More likely to have boards “open to taking calculated risks” (65 vs. 51 percent)
More likely to evaluate its CEO annually (36 vs. 21 percent)
More likely to have a process for measuring leadership effectiveness (75 vs. 50 percent)

It seems almost commonsensical, then, to put in the time to put together a strategic plan. So why do we resist it?

Partly, to put it simply, because it’s hard. “Many board members, at least in my experience, in their day jobs they’re not necessarily used to being in roles that require them to think or act or work strategically,” Jolene Knapp, CAE, told me in January. And many boards, uncomfortable with the rigorous process of environmental scanning and self-contemplation that goes into a useful strategic plan, wind up with ones that mostly ratify what they’re already doing (or not doing). So much so that I proposed killing the term “strategic plan” and replacing it with something that hinted more strongly at the forward-looking nature of the document. (I still like “futures committee” as a term for the task force charged with this work.)

The advice of the Concord Leadership Group survey is to boil down the strategic-planning process to four straightforward questions:

What are we doing, and why are we doing it? This is effectively the mission statement, with a nod toward the changing environment in the industry.
How are we going to get it done? This lays out the goals and objectives for the span of the strategic plan.
How will we fund it? This can mean dues, nondues revenue, and donations. But as the study points out, this can also identify partners and collaborations that can support a nonprofit’s work.
Who will we tell about it? That is, how will the goals be communicated to the staff who will implement it, the volunteer leaders who will hone and expand it, and the public who will support it? (The last particularly meaningful for associations that do government-relations work.)

Beth Gazley and Katha Kissman, authors of the bookTransformational Governance, based on their research on association leaders, echo that rough outline, and point out some of the ways they can encourage boards to actually begin to do the work that goes into it. In many cases, highlighting the perils of doing nothing can do the trick. So can getting the board to look squarely at the problems it faces. “Problems are best expressed as real threats rather than specific solutions (which come later),” they write. “Some boards and CEOs in our study reported member dissatisfaction, apathetic board members, missed opportunities, and other real threats to their association’s future.”

Strategic planning is never going to be easy, if it’s done well. But clarifying the stakes of not doing it, talking through the benefits of the process, and making the process as painless as possible can help make that essential work happen.

What do you do to get your boards engaged in the strategic-planning process, and how do you make that process effective and meaningful? Share your experiences in the comments.

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