Implicit Bias Isn't Discrimination. But It Leads to It - Citylab

[Lee Cruz]

In April, a Starbucks manager in Philadelphia called the police on two black men sitting peacefully inside a coffee shop. The culprit, according to Starbucks’ CEO and the city’s mayor, was implicit bias—subconscious thought that can influence behavior. Headlines like CNN’s “What the Starbucks incident tells us about implicit bias” soon followed. In response, Starbucks closed its doors for half a day in May to put 175,000 employees through a program to educate them about racial bias...

https://www.citylab.com/equity/2018/09/is-there-effective-way-fight-implicit-bias/571399/