nonprofits,local leaders & Grt.New Haven business sharing information
At a local mental health clinic, all the patients were required to pass through a metal detector. Yet the clinicians and staff entered through a different set of doors with no security. After a series of training sessions provided by The Connecticut Women’s Consortium, clinic administrators came to realize this sent the wrong message to patients. Because trust is at the foundation of a successful patient-clinician relationship, the different set of rules potentially undermined the successful delivery of care.
“It was assuming the clients were more dangerous than the employees,” says Connecticut Women’s Consortium Executive Director Colette Anderson. “We shouldn’t assume one group more dangerous than other. We need to think about how we collaborate.”
For nearly two decades, the Hamden-based nonprofit has been at the forefront of transforming the way behavioral healthcare is delivered.Read more here.