GNH Community

nonprofits,local leaders & Grt.New Haven business sharing information

Job Opportunity: GNH Coordinated Access Network Manager

Job Summary

United Way of Greater New Haven brings people and organizations together to create solutions to Greater New Haven’s most pressing challenges in the areas of Education, Health, and Financial Stability.  We tackle issues that cannot be solved by any one group working alone.  

We are seeking a full-time professional to lead our effort to prevent and end homelessness.  The Greater New Haven Coordinated Access Network Manager supports the mission of United Way by working with Greater New Haven Coordinated Access Network (CAN) members, public and private partners and the United Way team to provide leadership, project management, and oversight of services to reach regional, state, and federal goals to end homelessness.

The ideal candidate will be experienced in homeless services, and passionate about helping people in need and promoting community philanthropy.   


Reporting Structure: Reports to the Chief Impact Officer; supervises 4 FTEs. 


Essential Job Functions:   

  • Monitor, evaluate, and work collaboratively to adjust CAN services and partnerships to ensure effective and efficient operations of homeless services. 
  • Troubleshoot when the CAN system clogs or fails.
    • Provide day to day onsite supervision and develop workflow for 4 FTEs.
    • Establish protocols to track and analyze CAN performance and outcomes using appropriate systems, tools and techniques; creates reports and communicates.
    • Facilitate CAN meetings as necessary.
    • Manage, update, and report on regional By Name List in HMIS.
    • Build and maintain trusted relationships with leadership staff from CAN agencies.
    • Proactively engage with and promote clear communication of information to CAN agencies.
    • Interface with agencies and advocates, and participate in statewide meetings and events.
    • Maintain positive, collaborative working relationships with United Way employees and teams, and executing on shared work products.
    • Other Job duties as assigned.






  • Bachelor’s degree required, Master’s degree in Human Services or related field preferred.
  • Degree plus three to five of years of experience in a Human Services or related field required.
  • Demonstrated success in direct service supervision, project management, and relationship management.
  • Demonstrated knowledge of the delivery of human services and knowledge of the challenges and opportunities that people experiencing homelessness face.
  • Experience with group facilitation, training, and working in a collaborative environment.
  • Flexible thinker who can balance systems thinking and on-the-ground implementation.
  • Strong proficiency in Microsoft Office applications including Word, Excel, and PowerPoint.
  • Must be able to take initiative, demonstrate leadership, work inter-dependently and produce consistently high quality work.
  • Ability to speak and write clearly and concisely for a broad audience.
  • Ability to analyze and exercise sound judgment.
  • Ability to relate to people of different economic and ethnic backgrounds.
  • Ability to balance a variety of perspectives within a politically sensitive environment.


Personal Characteristics    

Ideally, the successful candidate will be:

  • Personally committed to advancing UWGNH’s values, mission, goals and programs.
  • Flexible, reliable, creative, outgoing and energetic person who can handle and prioritize multiple activities and responsibilities; a self-starter and finisher.
    • Superior communicator who shares information readily and concisely, and listens as well as gives advice.
    • Team player who inspires collaboration and functions decisively.
    • Emotionally mature and self-confident, with a sense of humor in order to maintain balance and perspective.


Application Procedure

Interested candidates should submit a detailed letter of interest, resume, writing sample and contact information for three references to  No phone calls, please. 

All applications are treated confidentially.  The position will remain open until filled.


**United Way of Greater New Haven is an equal opportunity employer.**

Views: 38


You need to be a member of GNH Community to add comments!

Join GNH Community

Imagine. Inform. Invest. Inspire.

Working together to build a stronger community - now and forever

Neighborhoods: What is Working

How to Connect Neighborhood Churches to Your Local Community

Transcription of John and Peter's February 20, 2018 conversation with Paul Sparks, a leading voice in the growing Parish Movement. Paul has worked in more than 1,000 neighborhoods around the world to identify, connect, and support groups that want to have their neighborhoods flourish. In their conversation Paul talked about his own and his colleagues' work with local churches, academic institutions, and community organizations in the United States and abroad and offered ideas on how to translate their experiences into their listeners' own community-building work.

Parish Portrait: Mt Scott-Arleta, Portland, OR with B.D. Dormaier

How a few plants, a mural, and less pavement could bring more to a neighborhood than one big ministry.

Government Innovation Isn’t Your Main Problem

An undue focus on making government more innovative might inhibit you from working with the innovation that is going on and the innovators who are doing it.

Open Street Project

Join us for an Open Streets Study Tour October 6th-8th!

The Open Streets Project is partnering with the non-profit organization New Brunswick Tomorrow to deliver an educational Open Streets Study Tour in New Brunswick, NJ from October 6th - October 8th. The Study Tour will feature classroom sessions, networking opportunities, a behind the scenes tour of New Brunswick’s industry leading Ciclovia.

The post Join us for an Open Streets Study Tour October 6th-8th! appeared first on Open Streets Project.

Open Streets Project Revamped

The Open Streets Project has undergone some changes over the last year. We bid a sad farewell to project co-founder, the Alliance for Biking & Walking, who are moving on to other things, and we happily welcomed a new partner, international Open Streets leader 8 80 Cities. We are excited for all the possibilities and energy this partnership will bring.

The post Open Streets Project Revamped appeared first on Open Streets Project.

Local Initiatives Support Corporation

Union Pacific Partners with LISC to Bridge the Skills Gap

A new $3 million grant from Union Pacific will help underemployed people in Chicago, Houston, Kansas City and Tacoma build the skills they need to compete for good jobs and raise their standards of living. “Union Pacific is investing in American workers and an economic future based on quality jobs,” said Maurice Jones, LISC president and CEO.

LISC Awarded CDFI Fund’s Largest Capital Magnet Fund Grant

The Treasury Department’s CDFI Fund announced a new round of Capital Magnet Fund grants to spur an expected $3.2 billion in affordable housing and economic development. LISC will use its $7.5 million award—the largest in this round of funding—to seed $150 million in development activity in urban and rural communities.

The Promise of Opportunity Zones

Opportunity Zones are poised to attract significant capital for new housing, businesses and jobs in under-resourced communities. At, LISC’s Maurice Jones and The Kresge Foundation’s Rip Rapson take a closer look at what investors should consider when evaluating high-impact projects, drawing on decades of community investing experience to identify what works to raise standards of living and drive economic growth.

© 2018   Created by Lee Cruz.   Powered by

Badges  |  Report an Issue  |  Terms of Service