GNH Community

nonprofits,local leaders & Grt.New Haven business sharing information

Shelter Program Manager


Position Summary: 

The Shelter Program Manager is responsible for the daily operation of residential services, policies, procedures and shelter program staff and volunteers for this homeless shelter for women and children. 


  1. Minimum of a Bachelor’s degree in Social Work or a related degree, Masters level preferred.
  2. Minimum of one year previous supervisory skills and experience.
  3. Teambuilding and leadership skills. 
  4. Project management skills: ability to work independently and ability to problem solve.
  5. Excellent communication skills including Microsoft Office software.
  6. Prior experience with homelessness and/or the welfare system preferred.
  7. Prior experience working in a residential setting preferred.
  8. Bilingual and bicultural ability in Spanish and English preferred.  
  9. Oversees all shelter programs, policies and procedures including coordinating special projects: such as Case Management Services, Homeless Prevention Plan and Housing Search Assistance.
  10. Supervises case management and direct service staff; including hiring, discipline, team meetings, and firing, under the consultation of the Executive Director.
  11. Oversees workshops and training programs for residents conducted by staff and agency representatives.
  12. Carries cell phone for program crisis response. 
  13. Maintains positive relations with social service agencies that will assist Life Haven with meeting the needs of homeless pregnant women and women with children.
  14. Maintains records as necessary for state regulations, internal audits, etc.
  15. Performs the duties of the Executive Director in his/her absence.
  16. Performs other duties as assigned.



The Program Director reports to the Executive Director.



Even though the above duties will be carried out by the Shelter Program Manager, the Executive Director has final decision making over entire facility operations and authority to override all decisions as situations arise.


Job Description

Life Haven Childcare Center

Childcare Director / Head Teacher

Position Summary:  The Childcare Director / Head Teacher is responsible for providing a safe and nurturing environment for young children within the childcare center at Life Haven. The director will manage the childcare center, supervise childcare staff to provide childcare services and provide direct care and support to homeless children in a licensed childcare setting. The candidate should have knowledge or experience in Early Head Start/ Head Start, School Readiness and/or NAEYC accreditation. The Early Head Start program is full day/ full year and offers comprehensive services.

Required Education: BA or MS degree in Early Childhood Education, Human Services or Psychology Previous and continued approval by the Department of Public Health as Head Teacher

Qualifications:  The qualified candidate will have emotional maturity and stability; the ability to relate joyfully and sensitively to children; physical stamina; the ability to identify and record significant individual and group behavior; the ability to supervise assisting staff, consultants and volunteers, and to work in a team teaching approach with other teaching staff; the ability to work independently as an entrepreneur; the ability to create and implement curriculum and to conduct informal assessments with children; and reading, writing and math skills at a college level; and the ability to problem solve and to manage a team. The candidate will be computer literate.

Responsibilities: Curriculum design and administration of a childcare program for children who are homeless. Supervise and coordinate childcare staff and volunteers. Work collaboratively with consultants and childcare staff to assess and build children’s resiliency skills. Conduct formal assessments with parents and children to determine parenting and childcare needs, and make referrals as appropriate. Work with community agencies to assist Life Haven in meeting the needs of young children and their parents. Function as a member of the management team to integrate children’s care services with shelter services. Maintain compliance with state regulations and maintenance of records as necessary for reporting purposes, audits, effective service provision, professional development, etc. Performs other duties as required and assigned.

Required Experience: Previous experience working with low-income, transitional, multi-cultural parents, bilingual and bicultural abilities in Spanish/English. Persons with life experience with homelessness or the welfare system also preferred.

Supervision:  The Childcare Director will work as a part of a program team. The Childcare Director will provide direct supervision to all childcare staff and consultants.

The Childcare Director will report to the Executive Director.


Interested applicants may submit resumes and letter of interest including salary requirements to:
Life Haven, Inc.
Atten: Human Resources
447 Ferry Street
New Haven, CT 06513
Fax: (203) 777.5949

Due to the volume of resumes we have received, we are asking all applicants to refrain from calling about their application or their status. We will contact all candidates.  No telephone calls, please.



Elizabeth Hilton, Interim Executive Director

Life Haven, Inc.

447 Ferry Street

New Haven, CT 06513


Telephone: (203) 776.6208

Fax: (203) 777.5949

Views: 63

Comments are closed for this blog post

Welcome (Bienvenido, Benvenuto, Powitanie, Bonjour! Willkomme,歡迎, ברוךהבא أهلا وسهلا, Bonvenon) to GNH Community. Traducción de esta página

Imagine. Inform. Invest. Inspire.

Working together to build a stronger community - now and forever



Neighborhoods: What is Working

Open Street Project

An Open Streets Family Reunion: Reflections from the 2018 Open Streets Summit

By Ryan O’Connor, Director of Programs, 8 80 Cities Recently 8 80 Cities wrote a blog post about open streets being a labour of love. That being the case, the 2018 Open Streets Summit in New Orleans felt like a family reunion of sorts. It was rejuvenating to see old and new friends who share our passion for open streets and are working tirelessly to create healthier, happier, and more connected communities across the world. The event, which took place on September 15-16, brought together more than 50 leaders who currently organize open streets programs or are interested in bringing the...

The post An Open Streets Family Reunion: Reflections from the 2018 Open Streets Summit appeared first on Open Streets Project.

Open Streets Summit Draft Agenda

We hope you are getting ready and feel excited about the Open Streets Summit in Gretna/New Orleans! Taking place from September 15-16, 2018, the Summit will feature tours, presentations and networking opportunities with open streets champions and organizers from across the continent. Attendees will learn about the nuts and bolts of starting or scaling up open streets programs, including: Route design and planning Partnerships with business and officials Social inclusion Safety and logistics Marketing and promotion Program evaluation through measurable goals and metrics If you haven’t done it yet, click here to register for the Open Streets Summit only or...

The post Open Streets Summit Draft Agenda appeared first on Open Streets Project.

Open Streets Summit Speakers Announced!

The Open Streets Project is proud to announce that Ed Solis from Viva Calle (San Jose, CA), Romel Pascual from CicLAvia (Los Angeles, CA), Jaymie Santiago and Charles Brown from New Brunswick Ciclovia will join us as speakers for the 2018 Open Streets Summit in New Orleans and Gretna! Taking place from September 15-16 2018, the Summit will feature: Behind the scenes tour of the City of Gretna’s inaugural open streets program. Workshops, presentations, and networking opportunities with open streets champions and organizers from across the continent. Training and inspiration for both -novice and experienced- open streets organizers and supporters...

The post Open Streets Summit Speakers Announced! appeared first on Open Streets Project.

Local Initiatives Support Corporation

American Banker Reports on LISC’s Black Economic Development Fund

A recent article in American Banker describes the why and how of LISC’s Black Economic Development Fund - a means to direct private capital to Black banks, CDFIs and other minority businesses. The $50 million from Netflix and Costco seeding the fund, with more in the pipeline, is a signal of a widespread “social-consciousness awakening that [the wealth gap] is a problem and its sources are systemic racism,” explains George Ashton, LISC EVP and the fund’s manager, in the story.

LISC, with Top Housing Groups, Calls for Emergency Rental Relief

In a statement issued today, LISC joins with Enterprise, National Housing Trust, Stewards of Affordable Housing for the Future, Housing Partnership Network, Housing Assistance Council and Leading Age to urge federal action on rental assistance that will protect residents and affordable housing providers affected by the pandemic. “Relief is overdue,” the groups warn, “and we can’t afford to wait any longer.”

A Pledge to Keep Small Businesses Open for Business

A $15 million donation from Wells Fargo, part of their Open for Business Fund, will help LISC match flexible Kiva crowdfunded loans for entrepreneurs of color across the U.S. Our pre-Covid collaboration with Wells and Kiva in Puerto Rico and other disinvested places has proven the transformative benefits for individuals, families and regional economies when small businesses get fast access to capital in a crisis.

© 2020   Created by Lee Cruz.   Powered by

Badges  |  Report an Issue  |  Terms of Service