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The basic 40-hour mediation training is designed to give participants the skills and tools they need to serve as neutral third party mediators. This is an experiential training using a wide range of formats including role plays, videos, lectures, discussions, and skills demonstrations. This training has been designed to meet the 40-hour course requirement many mediation centers, courts, and other agencies use to qualify mediators. This workshop is designed for attorneys, mental health professionals, human resource professionals, educators, supervisors, faith community leaders, and anyone who would like to improve their conflict management and communication skills.
Participants in this training will learn the Seven-Step Mediation Process from the book The Mediator’s Handbook by Jennifer Beer. Participants will also learn a four-step process for identifying and addressing conflict based on Marshall Rosenberg’s Nonviolent Communication. Participants will be given the skills to see conflict in a whole new way.